James R. Lance, Esq. brings more than 38 years of experience as a highly successful and respected trial attorney to ADR Services, Inc. Throughout his career Mr. Lance has represented both plaintiffs and defendants in complex, high-stakes disputes, which gives him a unique perspective on the needs, priorities, and pressures... read more
July 2025 marked a turning point in the workplace. According to Placer.ai, office attendance hit a post-pandemic high, and most Fortune 100 employees are now subject to full-time return-to-office (RTO) mandates. While in-office work hasn’t yet reached pre-pandemic levels, the tide has clearly shifted and RTO is becoming the norm... read more
ADR Services, Inc. is proud to welcome Hon. Jo-Lynne Lee (Ret.) to our panel of distinguished neutrals. Judge Lee brings more than four decades of legal experience to her role as a neutral, including over 20 years on the bench and two decades as a civil litigator and court-appointed Special... read more
A Mediator Who Listens, Connects, and Resolves with a settlement rate exceeding 98%, Debra Bogaards, Esq., has earned a reputation as one of the most effective and empathetic mediators working today. Known for her thorough preparation, tenacity, and deep legal acumen spanning over four decades, Debra mediates disputes across a... read more
For years, personal injury attorneys litigating cases involving traumatic brain injury (TBI)—particularly “mild” TBI—have faced an uphill battle. Defendants and insurers frequently argue that mild TBI is transient and self-limiting. Plaintiffs’ counsel often must overcome skepticism about symptoms that are invisible, difficult to measure, and inconsistent across patients. Meanwhile, injured... read more
ADR Services, Inc. is proud to welcome MyKhanh Shelton, Esq. to our panel of distinguished neutrals. With over 25 years of experience as a litigator, in-house employment lawyer, and senior executive at Fortune 500 companies, MyKhanh brings a unique blend of legal acumen, practical business insight, conflict resolution expertise, and... read more
With over two decades of experience as a Judge, Hon. Suzanne Ramos Bolanos (Ret.) brings unparalleled expertise and insight to dispute resolution across a wide range of areas, including complex commercial disputes, employment, and medical malpractice. Whether from the bench as a judge, at the negotiation table as a settlement... read more
With nearly 50 years in the legal profession, Hon. Thomas Goethals (Ret.) brings a rare combination of courtroom grit, intellectual humility, and deep personal conviction to his new role as a neutral at ADR Services, Inc. From criminal trials that captured national headlines to complex civil matters resolved quietly in... read more
With a career that spans decades and hundreds if not thousands of civil cases, Hon. Verna Adams (Ret.) brings unmatched depth, diligence, and heart to her role as a neutral with ADR Services, Inc. A trailblazer in family law and probate, Judge Adams is known not only for her sharp... read more
With more than four decades in the legal profession 28 years as a practicing attorney and 18 years on the bench Hon. Stephen Pulido (Ret.) has built a reputation as a steady, experienced presence in the courtroom and beyond. Now serving as a neutral with ADR Services, Inc., Judge Pulido... read more
