
Case Manager: Calah Estabrook
Hon. Kathleen A. Kelly (Ret.) brings with her over 20 years of distinguished judicial experience and an exceptional reputation for her expertise in civil litigation and dispute resolution, and innovative work in collaborative problem solving courts. She has presided over hundreds of trials, and brings tremendous and invaluable insights into dispute resolution. She has earned widespread recognition, including the prestigious title of 2024 San Francisco Trial Lawyer Association’s Trial Judge of the Year.
Since joining ADR Services, Inc., she has already built on her reputation as a skilled settlement judge in the trial courts and has successfully resolved a wide variety of high-stakes cases from employment, to personal injury and products liability, and real estate fraud cases.
Judge Kelly meticulously prepares for each case and prioritizes pre-mediation consulting with counsel. She brings unique skill in fostering open dialogue, ensuring that parties feel heard and understood, thus, enabling mutually beneficial outcomes. Judge Kelly is unwavering in her commitment to helping resolve even the most challenging cases. Her philosophy is driven by a desire to alleviate the stress of protracted legal battles, offering parties a sense of control and certainty in bringing closure to disputes.
Before dedicating herself to dispute resolution, Judge Kelly built a distinguished legal career. Her journey in law began with a strong academic foundation. She earned her Juris Doctor from UC Law San Francisco in 1984 and her undergraduate degree in History and French at the University of California, Berkeley, including enriching international experiences at the Université de Paris-Sorbonne and Université d’Aix-Marseille III. These early achievements set the stage for a career defined by intellectual rigor and a global perspective. Her distinguished and broad-based legal career started at Fisher& Hurst, specializing in civil litigation and insurance, followed by ten years as a Senior Trial Counsel at the City Attorney’s Office, then as an Assistant US Attorney for the Northern District of California.
Appointed to the San Francisco Superior Court in 2003, Judge Kelly has skillfully handled an impressive and wide variety of civil jury and bench trials, mediations, and has settled many of the Court’s most challenging cases. She has presided over significant trials, including personal injury, commercial contracts, employment, construction, and housing/real estate disputes. Her leadership in the San Francisco Superior Court’s Civil Settlement Program exemplifies her ability to guide parties toward resolution in high-stakes environments. Her tenure also includes service as a Justice Pro Tem for the California Court of Appeal, First Appellate District, as an elected member of the trial court’s Executive Committee and as the longest serving judge in the Family Treatment Court.
Judge Kelly has presided over numerous high-profile cases, including the Marriott employment discrimination trial, a breach of contract and false claims case involving the San Francisco Unified School District, construction litigation with Lendlease as well as high stakes commercial dispute cases. These experiences highlight her ability to manage complex, multi-faceted disputes with precision and fairness.
Her contributions to the legal profession extend beyond the courtroom. Judge Kelly served as Vice President of the California Judges Association and was appointed by successive Chief Justices to Judicial Counsel committees, including Chair of the Juvenile Committee of the Judicial Council Collaborative Justice Courts Advisory Committee, where she advanced best practices in collaborative and treatment courts. She is also a respected educator, having lectured frequently at law schools and taught juvenile law at the USF School of Law, inspiring the next generation of legal professionals.
Her dedication to public service and dispute resolution is reflected in her numerous accolades. She has also contributed to the field through her publications, such as “The Educational Crisis for Children in the California Juvenile Court System,” which underscores her commitment to addressing systemic inequities.
Through her innovative approaches and unwavering dedication, Judge Kelly has earned a reputation as a trusted and effective neutral. Her ability to navigate the complexities of human conflict with insight, empathy and expertise continues to make her a valued asset in the field of dispute resolution.
“Judge Kelly was relentless in her efforts to settle a multiparty and very difficult case. I did not have any faith that any mediator would be successful. Following the conclusion of the mediation, Judge Kelly continued her efforts over several days, and was able to get a complicated deal with many moving parts done.”
“If you want to get a case settled, use her. She’ll get it done. She will do everything she possibly can to get it done. She just kind of makes it her mission, and she’s just dogged in getting to resolution.”
“These were decades-old businesses that in the blink of an eye were destroyed, and it was the livelihood for generations of this family that was completely wiped out by this fire. And she really communicated a lot of empathy and understanding for my clients and all that they’d lost.”
“In the cases that I do – where my clients are typically fired or the quit under less-than-ideal circumstances – it is a very personal dispute for them. In these few occasions where I’ve worked with Judge Kelly, she was very patient and kind and empathetic to my clients…and I find in these types of cases, that approach of actually caring about the people and parties involved goes a long, long way.”
“She strikes a good balance between being empathetic and strong.”
“The parties had very divergent opinions about liability and damages, but Judge Kelly really worked through the hard part of the mediation and kept everybody talking and we were able to get a case that didn’t seem like it was going to resolve all the way to the finish line that day. And that was very much a function of the work she was putting in with each of the attorneys and each of the parties to get everyone to understand each other’s positions and to get everybody to compromise.”
“She’d already spoken to everybody about the issues in the case and knew what the sticking points were, and as a result, when the case really got sticky and was hitting those road bumps along the course of the day in the mediation, we were able to get over them.”
“Judge Kathleen Kelly was outstanding. As an attorney, I am very selective about the mediators I use, especially when considering someone new. After working with Judge Kelly at ADR Services, Inc., I am incredibly glad I did. This was a highly complex case involving multiple plaintiffs and defendants, as well as several subrogation parties, with no strong likelihood of resolution. Judge Kelly came thoroughly prepared and knew the facts and law inside and out. Even before the mediation day, Judge Kelly did all of her “homework” and even asked for additional information if it wasn’t provided. Her extensive communications with the parties established our trust and eliminated any “element of surprise”, positioning the case optimally for resolution. On mediation day, Judge Kelly was not only knowledgeable and effective, but also genuinely empathetic, authentic, and deeply committed to helping the parties reach resolution. She effectively managed the day, focusing intently on resolving the case by constantly communicating with all the decision makers and tenaciously working to move each side toward agreement. She worked tirelessly, managed a challenging group of personalities and interests with skill, and ultimately resolved a case that seemed unlikely to settle. I would highly recommend Judge Kathleen Kelly as a mediator. With Judge Kelly, your case is in excellent hands.”
“We had a great experience with Judge Kelly. I would absolutely recommend her. She was completely trustworthy, which is the first hurdle to overcome in mediation. She listened to our clients and showed empathy for what they had been through. It was clear that she was willing to do everything she could to bring the cases to settlement, without violating confidences, and with a pleasant, friendly demeanor. She was excellent at keeping us focused, making sure we did not let emotions get in the way of the job we needed to do. I would use her again in a heartbeat.”
“I would also like to express my appreciation for the efficient, effective, and enjoyable day delivered by the honorable Judge Kelly during our recent mediation. Judge Kelly was one of the most effective mediators I have encountered in a long time. Judge Kelly was very sensitive to our clients and their needs. She worked hard to track and communicate each parties’ positions and steadily moved to a resolution that each party and their clients, understood and supported. It was a pleasure meeting her and I too hope we have the opportunity to work with her again.”
“Judge Kelly stands out as one of the most respected members of the bench. Attorneys on both sides of the aisle acknowledge her sharp mind, sound judgment and genuine fairness. She listens carefully, weighs every perspective with genuine thoughtfulness and approaches her work with both reason and compassion. Above all, Judge Kelly treats everyone with respect and dignity which only enhances her effectiveness.”
“The mediation with Judge Kelly went very well. She was exceptionally considerate and dedicated to the process. I particularly valued the pre-mediation call and her thorough follow-up.”
“Judge Kelly did a fantastic job mediating the case. We reached a settlement during mediation. One of the things that Judge Kelly did that set her apart from other Zoom-era mediators is that she kept everyone logged in until we had a signed settlement agreement. Too often there is a long delay between the end of a virtual mediation and getting a signed settlement agreement, as mediators often do not push for signing a settlement at virtual mediation like they do with in person meditation.”