Lucie Barron – Founder and President
At the helm of ADR Services, Inc., its Founder and President, Lucie Barron has become for some synonymous with the concept of alternative dispute resolution.
Born in Germany of Russian parents who were prisoners of war, Ms. Barron spent the first few years of her childhood in a refugee camp before her family immigrated to a small suburb in Adelaide, South Australia. At age seventeen, Ms. Barron left home to study psychology at the University of Adelaide, and then moved to Sydney where she obtained a Masters of Psychology at the University of Sydney. She married, and after the birth of her first child, she changed careers to broaden her skill set by earning an MBA from McGill University. She later relocated to Southern California with her then husband and four young children, a number which quickly became seven.
In the wake of a difficult divorce, Ms. Barron abruptly found herself the sole supporter and caretaker of seven young children. Serendipitously, personal litigation indoctrinated Ms. Barron into the legal system, where she recognized the value of alternative dispute resolution, an emerging field at that time. Following her intuition and her multifaceted business and educational experience, Ms. Barron spent countless hours at the University of California, Los Angeles business and law schools, studying the laws, procedures and marketplace of private dispute resolution. After devouring everything she could find on the subject, Ms. Barron contacted a list of retired judges and invited them to join her fledgling panel. Enticed by her vision and intrigued by her determination, eight retired judges originally agreed to work with what has now become the fastest growing ADR provider in California.
Now, over two decades later, Ms. Barron is ever-present in the legal community, expanding the company’s presence, attending nearly every industry event and major conference. Ms. Barron has also been a speaker at legal conferences locally and internationally, proudly representing the United States on the subject of dispute resolution in Ukraine, Austria and Mauritius through the World Jurist Association.
Joanna Barron – Vice President
Joanna Barron is Vice President and a principal of ADR Services, Inc.
Primarily located in the San Francisco office, Joanna is responsible for overseeing the day-to-day operations of the San Francisco, Oakland and San Jose offices of ADR Services, Inc. Additionally, Joanna provides Case Management services for a set of neutrals, is engaged in the recruitment of new neutrals, is a frequent attendee of local bar association networking events, oversees ADR Services, Inc.’s marketing efforts in Northern California and assists in business strategies and development across the state.
Joanna received her B.A. from the University of California, Berkeley, where she studied business management and international political economy. Prior to joining ADR Services, Inc. Joanna spent several years working in finance and asset management in New York City and Connecticut. She currently lives in San Francisco with her Parisian husband.
Kelsey Carroll – Manager – San Diego
Kelsey Carroll manages the daily operations of the San Diego office. She joined ADR Services, Inc. upon receiving her Bachelor of Arts in Communication from Cal State University San Marcos. Utilizing her background in public relations, Kelsey enjoys networking at various local bar association events in San Diego.
She is a native San Diegan and enjoys the outdoors, traveling and playing ice hockey.
Haward Cho – General Manager
Haward Cho is the General Manager for the Southern California ADR Services, Inc. offices.
He is responsible for overseeing the day-to-day operation of the offices, as well as Case Management for a set of neutrals. Haward is also part of the ADR Services, Inc. Marketing Team that is engaged in recruiting, marketing strategies, and business development.
Haward also attends various networking events in Southern California.
Haward graduated with a Bachelors in Arts in Business Administration with a Concentration in General Management. He lives in Orange County and in his spare time, enjoys spending time with his two kids.
Kathleen Emma – Operations Manager
Kathleen Emma is the Operations Manager for the Northern California ADR Services, Inc. offices.
In her 10 years with the company, Kathleen has worn many hats, initially as receptionist, then as a case manager and now in her current role as Operations Manager. She works in conjunction with Joanna Barron to manage the daily processes of the three Northern California offices, while also directly interfacing with staff, neutrals and clients.
Kathleen received a Bachelors in Arts from the University of San Francisco, where she majored in Media Studies, with minors in journalism and gender studies. She has been in the Bay Area for the past 15 years and feels lucky to live and work in beautiful San Francisco.
Sung Lee – Accounting Department
Sung Lee joined Accounting department of ADR Services, Inc in 2003. He thoroughly enjoys working at ADR. He is dedicated in providing accounting operation support in accurate, diligent, and efficient way.
He earned his B.A. in Economics from UCI. During his leisure time, he likes to research and “debate” about investment and stocks. He also enjoys playing guitar and basketball.
Chelsea Mangel – Business Development Manager
Chelsea Mangel is the Business Development Manager of ADR Services, Inc., based out of the Century City Office.
She works in conjunction with the marketing team to help develop existing neutrals’ business and to recruit and onboard new neutrals. She attends various conferences and networking events throughout Southern California.
Chelsea is also an experienced member of the case management team and has a wealth of knowledge about the backgrounds and expertise of the ADR Services, Inc. neutrals. Clients trust her to suggest an appropriate neutral to resolve their disputes in the most effective and efficient manner.
Chelsea joined ADR Services, Inc. in 2010 after receiving her B.A. in Criminal Justice from California State University, Chico.
Theresa Nguyen – Marketing Manager
In her role as Marketing Manager of ADR Services, Inc., Theresa Nguyen is responsible for the development, coordination, and execution of our marketing and business development campaigns. She oversees the production of marketing letters, email marketing campaigns, and assists in advertising. She also manages our event sponsorships and appearances at industry conventions, seminars, and networking events.
As a valued member of the Senior Management team, she works closely with the executive team and provides ongoing support with recruiting, accounting, and daily operations.
Theresa received her B.A. from the University of California, Irvine, where she studied sociology and economics. After graduating, she went on to work in the legal industry for a few years before joining ADR Services, Inc. in 2011. She currently resides in West Los Angeles and enjoys reading, keeping up with current events, and spending time with her loved ones.
Megan Nomura – Manager – Orange County
Megan Nomura joined ADR Services, Inc. in 2013 as a Case Manager in the Orange County office and was promoted to Manager in early 2015. She is in charge of handling all matters related to the day-to-day operations for the office, including case management for all of the Orange County Neutrals, and attends various networking events in Orange County.
Megan graduated from UC Irvine with a Bachelor of Arts in History. She started her career in the legal industry as a legal secretary at a small firm in Newport Beach and worked her way up to Office Manager and Paralegal. Megan currently resides in Orange County. She is a first degree black belt in traditional Japanese karate, and enjoys hiking, yoga and making homemade crafts.
Christopher Schuster – Business Development Manager
Christopher Schuster is the Business Development Manager of ADR Services, Inc., based out of the San Diego Office. He received three bachelor’s degrees from Michigan State University in Microbiology, Physiology and Criminal Justice. He also acquired his Paralegal Studies certificate from San Francisco State University and is a Public Notary for the State of California.
He started his career in 2015 at ADR Services, Inc. San Francisco location and transferred to San Diego in October of 2017. His primary focus is developing the San Diego market. He liaises with local organizations to keep abreast of any market changes, recruits new neutrals, and works on various marketing campaigns.
He is extremely adept at case management and has handled hundreds of arbitrations and mediations during his tenure at ADR Services, Inc. He is proficient at connecting mediators to the right matter to ensure successful resolution.
In his downtime he enjoys all the wonderful things San Diego has to offer, from its wide range of microbreweries to its wonderful beaches and parks.
Christie Woo – Director of Case Management
Ms. Woo is a graduate of UC Santa Barbara with a BS degree in Math. She joined ADR Services Inc. in 2005, with previous work experience as a financial advisor and a legal assistant. Ms. Woo knows all the ins and outs of case management since she started as an Assistant Case Manager, and was quickly promoted to a Case Manager position. The neutrals value Ms. Woo’s organizational skills, her ability to make every attorney/client feel at ease, her professionalism, her understanding about how to meet the unique needs of each client, her keen knowledge of her neutrals’ backgrounds and specializations.
Ms. Woos’ long career with ADR Services, Inc. makes her invaluable to her co-workers as a source of knowledge about ADR Services, Inc.’s procedures, various types of developments in the ADR field, as well as how to best serve the attorneys/clients who contact ADR Services, Inc. As a Director of Case Management, Ms. Woo’s responsibilities include:
- Supervising all Case Managers throughout the state
- Creating new procedures and forms/templates
- Training/education of Case Managers and Assistant Case Managers
- Initial Client consultation regarding procedures for all services provided by the company and neutral selection
On a more personal note, Ms. Woo is married and has a son. She enjoys swimming, playing chess with her son, and spending time with her family.