
Case Manager: Sejla Garbo
With over two decades of experience as a Judge, Hon. Suzanne Ramos Bolanos (Ret.) brings unparalleled expertise and insight to dispute resolution across a wide range of areas, including complex commercial disputes, employment, and medical malpractice.
Whether from the bench as a judge, at the negotiation table as a settlement facilitator, or now as a full-time mediator and arbitrator, Judge Bolanos has a reputation for being patient, fair, and persistent. She believes in guiding parties toward resolution, not just through legal analysis, but also by helping them visualize what a trial will actually be like: testifying before jurors, navigating evidentiary rules, and facing the unpredictability of a verdict. Her approach is practical, empathetic, and rooted in years of experience helping litigants find closure outside of the courtroom. As she often says, reaching a fair settlement can sometimes be more satisfying than a hard-fought trial victory, and she takes pride in facilitating resolutions that allow parties to move forward.
Judge Bolanos was designated by multiple Presiding Judges to serve as a civil settlement judge, where she resolved countless cases, including complex employment, medical malpractice, and commercial disputes. As a settlement judge, she was entrusted with some of the most contentious and high-stakes cases, successfully guiding parties to resolution through her patient, strategic, and practical approach. Her ability to connect with litigants and understand their underlying motivations has been key to her success in dispute resolution. Fluent in both English and Spanish, she brings cultural competence and an ability to connect with people from all walks of life. Her philosophy centers on helping parties see the benefits of settlement over prolonged litigation, emphasizing practical solutions and risk assessment.
Prior to her judicial career, Judge Bolanos built a formidable legal background. As an Assistant United States Attorney in the Northern District of California, she handled significant civil and criminal cases, including prosecuting intellectual property crimes and defending the government in employment discrimination cases. Earlier in her career, she served as Counsel to Senator Edward Kennedy on the U.S. Senate Labor and Human Resources Committee, where she played a role in shaping education and civil rights policy. She also worked as a Special Assistant for Domestic Policy to Vice President Al Gore, focusing on issues such as immigration and education reform. Additionally, she was a civil rights attorney with the Mexican American Legal Defense and Educational Fund (MALDEF), advocating for bilingual education and equal access to higher education.
Judge Bolanos is a respected leader in the legal community and made history as the first Latina judge on the San Francisco Superior Court. She was appointed by the Chief Justice to the Judicial Council of California Civil Jury Instruction Committee (CACI) where she served for over ten years, she is the former Chair of the California Judges Association’s Government Relations Committee, and she is a past President of the California Latino Judges Association. She also trained new judges and taught evidence to experienced judges for many years as faculty for the Center for Judicial Education and Research (CJER), the educational arm of the California Judicial Branch. She is a lifetime member of the Hispanic National Bar Association and the San Francisco La Raza Lawyers Association. Her contributions to the field have been widely recognized with honors, including the Judge of the Year award from the Barrister’s Club, Bar Association of San Francisco, the San Francisco La Raza Lawyers Lifetime Achievement Award and the St. Thomas More Award for community service.
A proud native of Oakland, California, Judge Bolanos earned her undergraduate degree from the University of California, Berkeley, before obtaining her J.D. from Yale Law School, where she was a Senior Editor of the Yale Law Journal. In her dispute resolution practice, she continues her mission of helping litigants find solutions, bringing her deep legal knowledge, judicial experience, and dedication to fairness.
SUPERIOR COURT OF CALIFORNIA, COUNTY OF SAN FRANCISCO
Judge, San Francisco, CA (2003-2025)
OFFICE OF THE UNITED STATES ATTORNEY, U.S. DEPARTMENT OF JUSTICE
Assistant United States Attorney, San Jose, San Francisco, San Diego, CA (1997-2003)
WILMER, CUTLER & PICKERING LLP
Associate, Washington, D.C. (1995-1997)
OFFICE OF THE VICE PRESIDENT, THE WHITE HOUSE
Special Assistant to the Vice President for Domestic Policy, Washington, D.C. (1994-1995)
OFFICE OF THE UNDER SECRETARY, U.S. DEPARTMENT OF EDUCATION
Special Assistant to the Under Secretary, Washington, D.C. (1993-1994)
LABOR AND HUMAN RESOURCES COMMITTEE, UNITED STATES SENATE
Counsel, Washington, D.C. (1991-1993)
MEXICAN AMERICAN LEGAL DEFENSE & EDUCATIONAL FUND (MALDEF)
Staff Attorney, San Jose, San Francisco, Washington, D.C. (1989-1991)
“Her approach to the process, her experience – and her demeanor probably as much as anything else – along with her willingness to try to get something done is fairly unparalleled, quite frankly. She is one of the best neutrals I’ve worked with, and I would without hesitation recommend her.”
“I would absolutely recommend her to any lawyer in any civil case – whether on the plaintiffs’ side or the defense side. There have been several circumstances in which she’s flatly told me she thought our position was not the stronger position. … But that’s very helpful towards getting each side to assess what their relative potential for success is down the road and where you should wind up from a settlement perspective.”
“A lot of times you leave mediations not getting quite what you wanted. If you’re the defendant – probably paying more than you wanted to. And if you’re a plaintiff – accepting less than you wanted. But my clients haven’t typically left that way. They have perhaps wanted more, but she has helped them to see that it’s, number one, a good amount and, number two, it’s not always just about the money. Having certainty, having the resolution come much earlier than a trial are really beneficial things.”
“She was very kind and understanding and empathetic towards my client’s position while also providing some direct feedback about weaknesses in his case and where he might struggle at trial. And I thought that was really useful because it shows the client – for better for worse – those strengths and the weaknesses. Sometimes when you have attorneys who believe in you so strongly – as my co-counsel and I did believe in our client’s case – it can be really nice to have a third-party perspective. … And she really spoke to my client rather than speaking above him or around him.”
“The Hon. Suzanne Ramos Bolanos was patient, thoughtful, measured, and effective. She made my client feel comfortable and understood the delicate nature of handling victim plaintiffs. She expressed empathy without sacrificing professionalism. My client and I both felt heard, and that she made all efforts to obtain the best result possible for all parties concerned. I am thankful we trusted our case with such a highly regarded mediator.”
“Judge Suzanne Ramos Bolanos is an exceptional mediator. She combines a remarkable command of the law with genuine compassion and an ability to connect with the parties in a way that builds trust and credibility. She quickly identifies the core issues in dispute and keeps everyone focused on practical solutions rather than positions. What impressed me most was her targeted and thoughtful approach to moving the parties toward resolution. She listens carefully, asks the right questions, and delivers candid evaluations with professionalism and respect. Her persistence, patience, and strategic insight create an environment where meaningful settlement discussions can occur, even in challenging cases. I would not hesitate to mediate with Judge Bolanos again and highly recommend her to attorneys and clients seeking a mediator who is intelligent, prepared, and highly effective.”
“We feel that she fostered an open and candid process through which her diligent attention to the details of each parties’ positions enabled us to secure a settlement that was reasonable for both parties. In discussing the process with opposing counsel following the mediation, her insight developed from years on the bench was of incalculable value to our respective clients in helping them “get to yes”. We thank her for her assistance in helping us resolve this case.”
“Judge Bolanos settled two difficult cases for me through her diligence and persistence. Her approach was thoughtful and respectful, not pushy. She does her homework on the case, listens to the parties carefully and then provides a candid assessment of the risks for both sides. She appeals to logic and reason which is the secret to her effectiveness. I strongly recommend her as a mediator.”
“Judge Bolanos clearly mastered the material, including requesting additional materials from our side regarding crucial aspects of the case. She is obviously an excellent listener, both in my one-on-one call and with our Team. Showing that kind of comprehension is excellent for credibility.”