Description:
Mediation of affirmative tenant claims are never just two-sided disputes — they are multi-layered negotiations shaped by local eviction control ordinances, insurance coverage issues, and the value of the tenancy.

Join Steve Abern (Mediator/Panel Counsel), Jacqueline Ravenscroft (Plaintiff’s Counsel), and Jeff Woo (Personal Counsel) for a candid, practical discussion of who’s really in the room — and how their roles intersect before and during mediation.

This program moves beyond generic mediation advice to focus on the players and their interplay: panel counsel, personal counsel, claims representatives, and plaintiff’s counsel. Through real-world habitability and wrongful eviction case examples, the panel will explore preparation and case evaluation, insurance coverage issues, attorney’s fees, statutory penalties, potential tenancy buyouts, and the optics that influence carrier decision-making.

Attendees will gain a clearer understanding of how each role evaluates risk, communicates with carriers, navigates authority, and shifts strategy at mediation — and how to work more effectively across the aisle to reach resolution.

Speakers:

• Steve Abern – ADR Services, Inc.
• Jacqueline Ravenscroft – Tobener Ravenscroft
• Jeffery Woo – Womble Bond Dickinson LLP

Location:
Zoom Webinar

Cost:
$0 – Complimentary Program

Handout Materials – Glossary of Roles & Terms >>>

Click here to register